The 2019 and 2020 RAM 2500 AND 3500 trucks are the ones that have been issued a recall. These models use a six-speed transmission system mated to a turbodiesel engine. In the notice sent to dealers by RAM, they explain the issue, where, due to a lot of pressure and high temperature within the transmission, a fluid gets expelled from the dipstick tube.
If the fluid leaks on the turbo-charger or other high-temperature components, that’s when it causes the fire. RAM is aware of one such casualty caused by the above issue. Though, the affected person survived with minor injuries.
Models that have not yet left the dealers shop are being taken aback to fix the issue. Both the 2500s and the 3500’s are equipped with the 68RFE automatic transmission systems. The FCA’s vehicle Vehicle Safety and Regulatory Compliance had opened an investigation of the 2500’, and 3500’s manufactured in 2019. The survey was launched after observing a trend in the compartment fires of all the RAM pickups.
On January 9, 2020, the FAC US Powertrain Engineering had identified the potential cause of the issue. Though the FCA was not aware of any warranty claims, it did know about 19 cars and 19 field issues for it was reported. Precisely the reason why the Vehicle Regulations Committee conducted a voluntary safety recall of all the affected vehicles.
RAM will replace the transmission valve box and will also reprogramme the powertrain control module. The recall process will start on March 14. The FCA has a long-standing policy and practice of reimbursing owners, who have incurred costs to repair the problem. To keep the consistency, in the owner’s letter, they have also asked the owners to get the original bill for adequate proof of payment.