2020 Mercedes-Benz Sprinter

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in Vans
2020 MODEL
$41,095 - $49,800
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5.7

Overall Rating

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2020 Mercedes-Benz Sprinter Complete In-depth Review & Buying Guide

Updated on: March 19, 2020
Aaron Smith's image

Aaron Smith

Automotive Journalist

With applications ranging from hauling cargo to ferrying people, from towing tons of weight to cruising miles on the highway, the Mercedes Benz Sprinter is the universal encyclopedia with a solution for everything. It might be a son of German engineering but it's a true worker van at heart. The engine has enough power to back your daily endeavors and cabin's got enough space to harbor a group of 12 with comfort set on max.

Some people might question the competitive spirit in the passenger van market, on a contrary, this side of the market is as competitive as any mid-size hatch of the sedan. Soon the recedes introduced the design of the prime brands in the worker vans class followed the drill. Vans like Ford Transit Wagon and Nissan NV passenger deliver the same and even more at a better price.

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Pros

New infotainment is a solid improvement

Comfortable cabin

Decent driving dynamics

Cons

Wonky voice controls

Plasticky interior

No manual transmission

What's New?

Mercedes new MBUX infotainment

9-speed automatic transmission


Features

vehicle bio

base price

$41095

bodystyle

3dr passenger van

passenger capacity

12

drivetrain

RWD

engine type

displacement

121 cu.in.

horsepower

188 hp @ 5000 rpm

torque

258 lbs.-ft. @ 2500 rpm

transmission

9 speed automatic

chassis

frame type

Ladder Frame

suspension front

Independent front strut suspension w/heavy-duty anti-roll bar

suspension rear

Rigid axle rear leaf suspension w/heavy-duty anti-roll bar

brake rotors (f/r)

67.2/68.2

dimensions

wheelbase

144 in.

length

233.5 in.

width

79.5 in.

height

96.3 in.

curb weight

5609 lbs.

ground clearance

8 in.

capacity

towing capacity

5000 lbs.

payload capacity

2941 lbs.

performance

zero to 60 mph

11.5 sec.

warranty

basic warranty

3 yr./ 36000 mi.

powertrain warranty

5 yr. / 100000 mi.

corrosion warranty

5 yr. / 100000


Pictures

Exterior
Interior

Ratings

Features

5.0

Engine And Performance

8.0

Fuel Economy

7.0

Interior

6.0

Exterior

4.0

Safety

4.0

5.7

OVERALL RATING

Trims and Configurations

MSRP


 2020 Mercedes-Benz Sprinter 1500

1500

power
188 hp @ 5000 rpm
fuel
Premium
mpg
TBD

$41,095 - $42,990



 2020 Mercedes-Benz Sprinter 2500

2500

power
188 hp @ 5000 rpm
fuel
Premium
mpg
TBD

$42,320 - $44,190



 2020 Mercedes-Benz Sprinter 2500 High Roof

2500 High Roof

power
188 hp @ 5000 rpm
fuel
Premium
mpg
TBD

$49,800


Expert Review

5.7

Overall Rating


Mercedes Benz Sprinter Passenger van is the high-priced boxy van in the class today. The steep nose hood hides a turbocharged inline-four engine paired to a 5-speed-automatic transmission. The engine cranks out a 188 hp of power and 325 pound-feet of torque. Well, this is the last time you will see the Sprinter as it is, since the 2019 marks for a new configuration.

2020 Mercedes-Benz Sprinter Passenger Van Rear View

5.0/10
Features

 

8.0/10
Engine and Performance

 

7.0/10
Fuel Economy

 

6.0/10
Interior

 

4.0/10
Exterior

 

4.0/10
Safety

 
 
 

2020 Mercedes-Benz Sprinter Features

5.0/10

The Sprinter Passenger van is offered in two trims. Unlike last year you get just one engine option, however, you also get an optional 4-wheel drive on this van.

You can further customize your Sprinter with an option for extended wheelbase. The cargo version does get an option for a low roof height but the Sprinter Passenger version didn' t get any such amenities. The 2500 Sprinter has a room of 12 passengers max. 

Trim

1500

2500

MSRP

$42,990

$44,190

 

Adjustable Steering Wheel

Similar features as 1500

Key

Features

Lockable Storage Compartment, Above Windshield

 
 

Headlight Assistant

 
 

Airbag, Driver/Passenger Front

 
 

Unspecified Tire Brand

 
 

Load-Adaptive Electronic Stability Program (ESP)

 
 

Communication Module (LTE) for Dig. Services

 
 

Outside Temperature Gauge

 
 

Seat Belt Reminder

 
 

Breakdown Management

 
 

Hill Start Assist

 
 

Thorax-Pelvis Side Airbags, Driver/Passenger

 
 

Crosswind Assist

 
 

HOLD Function

 
 

Armrest for Front Passenger Seat

 
 

Red Diesel Filler Cap (Diesel only)Cupholder

 

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You already have a high roof, get the extended wheelbase as well to further push the utility. Adding a little more dough for the Driver comfort package and long roads will seem like a pep drive.

2020 Mercedes-Benz Sprinter Engine and Performance

8.0/10

Mercedes gave everything the Sprinter wanted to carry passenger, be it a huge compartment, satisfactory mileage number, a mushrooming of forms, and a powerful engine. This year's Sprinter gets a new 1.9L Turbo-4 engine mated to another new 9-speed automatic transmission. The powertrain bits out 190 horsepower and 258-pound feet of torque.

The power is transferred to the rear wheels of the Sprinter. Though the fun doesn't end here, remember the two other powertrains we discussed? Yes, they are active and accessible.

Models

Mercedes Benz Sprinter 2500 

Ford Transit 250 low roof Passenger van

Nissan NV2500 S Passenger van

GMC Savanna 2500 regular wheelbase Passenger van

MSRP

$44,190

$34,530

$29,340

$34,900

Engine

2.0L i4 Intercooled Turbo Premium Unleaded

3.7L V6 Regular Unleaded

4.0L V6 Regular Unleaded

4.3L V6 Gas

Transmission

9-G Tronic

6 Speed automatic

Continuously variable automatic

8 Speed automatic

Horsepower

188 hp@ 5000rpm

275 hp@6000rpm

261 hp@ 5600rpm

276 hp@ 5200rpm

Torque

258 ft-lbs@ 2500rpm

260 ft-lbs@ 4000rpm

281 ft-lbs@ 4000rpm

298 ft-lbs@ 3900rpm

A 3.0L turbodiesel V6 engine mated to a 7-speed automatic which transfers the power to the rear wheels of the van. The other powertrain highlight an alike motor with the drivetrain adapted to 4 wheel drive. This exceptional engine can collect 188 horsepower and 323-pound feet of torque.

Acceleration

The Sprinter might be a boxy van but its not lethargic. The new engine alternative is more punchy and gives a tad more strength which is definitely perceived.

One thing which interrupts the performance is its slow start, you will consider the need to jab the pedal various times to torque up the wheels but the excitement comes and goes in a moment as the Sprinter starts to shine promptly enough. The turbodiesel alternative comes with paddle shifters.

Models

Mercedes Benz Sprinter 2500 standard roof van

Ford Transit 250 low roof Passenger van

Nissan NV2500 S Passenger van

GMC Savanna 2500 regular wheelbase Passenger van

0-60 MPH

N/A

N/A

N/A

N/A

Quarter mile

N/A

N/A

N/A

N/A

Engine

2.0L i4 Intercooled Turbo Premium Unleaded

3.7L V6 Regular Unleaded

4.0L V6 Regular Unleaded

4.3L V6 Gas

Emission (Tons/yr of CO2 Emissions @ 15K mi/year)

N/A

N/A

N/A

N/A

Ride and Handling

Sprinter turns out a fine van for both city and highway. The ride prevails to be smooth and constituted without any chassis knocks or squeaks and boy roll was induced down to the lowest.

 2020 Mercedes-Benz Sprinter Passenger Van Front View

The 2020 Sprinter omitted the hydraulic steering for an electrically aided system. To say it's an enhancement would be a shot in the dark, as the wheel is inert and deprived of any road communication.

Model

Mercedes Benz Sprinter 2500 standard roof van

Ford Transit 250 low roof Passenger van

Nissan NV2500 S Passenger van

GMC Savanna 2500 regular wheelbase Passenger van

Brake Front (in.)

N/A

12.1

14.2

12.8

Brake Rear (in.)

N/A

12.1

14.4

13

Curb Weight (lbs.)

4696

2788

5819

5158

60-0 MPH (ft.)

N/A

N/A

N/A

N/A

The Crosswind assist was ripped from last year's iteration and installed in the new Sprinter which is a good thing. The pavements obstruct the cabin only on high speed, hard turns and jabbed braking, otherwise, the Sprinter is fun to drive for minivan standards. Speaking of the brakes, there is not much information available.

But there are no notable changes in the braking department from last year. So, one can expect a faithful and well-composed brake on the 2020 Sprinter.

Towing and Payload

There are two payload options at 3854 pounds and 4354 pounds, while the 5000 pounds of towing capability remains stagnant for the two. However, the Sprinter is not the most capable at trailering passenger, the likes of GMC Savana far surpasses the Sprinter. Its practically two folds of what the Benz offers.

Model

Mercedes Benz Sprinter 2500

Ford Transit wagon 250

Nissan NV 2500 S Passenger van

GMC Savana 2500

Towing Capacity (lbs.)

5000

7400

6900

10000

The Sprinter might be an impressive hauler of goods but its trailering valor is hounded by a question mark. With its maximum towing of 5000 pounds, Mercedes is at the bottom of the boxy van ladder, as far as towing is a concern.

2020 Mercedes-Benz Sprinter Fuel Economy

7.0/10

The fact that vans do not report to EPA feds remains its mileage in the mist. Nevertheless, you can presume a 20mpg which is presented in the computer test.

The tank capacity is a tad lower than what other vans give, but that won't affect you in any way. 

Model Mercedes Benz Sprinter 2500 passenger Ford Transit wagon 150 XL Nissan NV Passenger 3500 S GMC Savanna 2500 Passenger van
MPG (city) 15 14 11 13
MPG (highway) 19 18 17 15
MPG (combined) 18 16 13 14

2020 Mercedes-Benz Sprinter Interior

6.0/10

The majority of shoppers are expected to be small business owners and working-class people looking for utility. So, don' t expect a beefed cabin or any plush features to make it look elite. It' s a full-fledged van and it behaves like one. The interior quality is a little upmarket though, the material used is not as subpar as the hard plastic used by some competitors. As for space, it' s the one thing you get more than required.

 2020 Mercedes-Benz Sprinter Passenger Van Front Seats

All 12 passengers aboard the Sprinter get ample space and support for long-distance travel. The cabin remains isolated from the world with zero noise or road chatter.

Courtesy of the extended rooftop, both north, and south of the cabin receive a generous 56.7 inches of front and 58.8 inches of rear headroom. As for the legroom and shoulder room, the Sprinter mimics its cargo counterpart. You get 38.9 inches of front and 39 inches of rear legroom space.

Model Mercedes Benz Sprinter 2500 passenger Ford Transit wagon 150 XL Nissan NV Passenger 3500 S GMC Savanna 2500Passenger van
Passenger capacity 12 8 12 8
Front (Head/Shoulder/Leg) (In.) 56.7/67.7/38.9 40.8/67.8/41.3 42.8/65.7/42 56.7/67.7/38.9
Second

(Head/Shoulder/Leg) (In.)

58.8/70.1/39.1 41.1/71.3/69.5 39.6/69.2/33.9 58.8/70.1/39.1
Third

(Head/Shoulder/Leg) (In.)

N/A 40.6/67.0/35.6 39.8/66.6/38.5 40.6/67.0/35.6

With the high rood standard they Sprinter Passenger really made a difference with headroom comfort. Other than that, it also has the biggest cabin among the three. Where the Ford can harbor 8 people both the Transit and the Sprinter have standard seating for 12.

Infotainment

As a barebone van, you don' t get a lot of entertainment features on the Sprinter. A standard 5.8 infotainment screen with navigation is all that you get in this van. There are no active smartphone integration mediums like Apple CarPlay and Android Auto. Other than that, you get Bluetooth connectivity, audio streaming, auxiliary input, and an iPod interface as standard infotainment.

Cargo Space

Space is what the Sprinter sells in the market. Even with all the seats occupied, there is much white to fill. You get enough room to stuff in larger objects like a ladder beneath the seats for construction workers or any other business. If 12 seats are too much you can detach the undesired ones and settle for more usable cargo space. The standard sprinter Passenger van comes with 80 cubic feet of cargo volume.

Model Mercedes Benz Sprinter 2500 passenger Ford Transit wagon 150 XL Nissan NV Passenger 3500 S GMC Savanna 2500 Passenger van
Cargo Volume to Seat 3 (ft.3) 80.8 94.2 18.9 94.2
Cargo Volume to Seat 2 (ft.3) N/A 124 N/A N/A
Cargo Volume to Seat 1 (ft.3) 319.1 224.5 218.9 240.8

Form the 3rd seat the Sprinter delivers an impressive 80 cubic feet of space while. The Ford delivers a tad more room for the same with its 94 cubic feet of standard cargo space, while the Nissan NV struggled to even manage 20 cubic feet as the standard cargo area. As the maximum cargo capacity, the Sprinter's s 319 cubic feet are the largest.

Towing Capacity

The Sprinter inherited the ability to trailer 5000 pounds of weight from the last year' s model.

It might sound low as per the market norms but it' s more than what the average user needs. Unlike its cargo counterpart, the Sprinter Passenger gets no option in towing and payload capacity. Other vans on the market can trailer more weight.

Model Mercedes Benz Sprinter 2500 passenger Ford Transit wagon 150 XL Nissan NV Passenger 3500 S GMC Savanna 2500 Passenger van
Towing Capacity (lbs.) 5000 5100 6200 5500

The Sprinter can pull a huge chunk of load, its competition can load a few pounds extra. The Ford Transit can drag about 5100 pounds and the Nissan NV exceeds the 2 with its 6200 pounds of towing capacity.

2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van
2020 Mercedes-Benz Sprinter Passenger Van

2020 Mercedes-Benz Sprinter Exterior

4.0/10

Originally penned down in Europe the Sprinter's s design was treated as a dull box on wheels. But the criticisms were short-lived and the rest of the other brands mimicked its body style. Talking about the design, its just the good old boxy blueprint with no extravagant design points, just the good old Mercedes logo on a plain body.

2020 Mercedes-Benz Sprinter Passenger Van 3 Quarter View 

With its 233.3 inch of length, 95.3 inches of width from ear to ear, and the 110.5 inches of the high roofline, the Sprinter is the biggest Mercedes in the lot today.

Model Mercedes Benz Sprinter 2500 passenger Ford Transit wagon 150 XL Nissan NV Passenger 3500 S GMC Savanna 2500 Passenger van
Curb weight (lbs.) 5878 5488 6694

5158

Length(in) 233.3 219.8 240.6

224.1

Width(in) 95.5 81.3 79.9

79.2

Height(in) 110.5 82.2 84

84.6

Ground clearance (in) 7.8 N/A 8.1

7.1

Wheelbase (in) 144.3 129.9 146.1

135.0

Considering the size all 3 vans are huge, but the Nissan NV is inches longer than the two. Well if you consider the size the Sprinter is much larger in size. Followed by the Nissan NV and then the Ford Transit. The NV also comes with a bigger wheelbase and ground clearance.

2020 Mercedes-Benz Sprinter Safety

4.0/10

The 2020 Sprinter is yet to be crash-tested on the US soil. Still, the Mercedes infused top-notch safety features to secure the Sprinter Cargo van from any possible hazard. You active safety features like crosswind assist, Attention assist, Lane-keeping assist and more.

Safety Features

  • Crosswind Assist
  • Load adaptive electronic stability program (ESP)
  • Attention Assist
  • Rescue Assist
  • Lane keep assist
  • Collision Prevention Assist
  • Blindspot assist
  • Rearview camera

2020 Mercedes-Benz Sprinter Competition

Ford Transit Wagon Vs Mercedes-Benz Sprinter

Priced way lower than the Sprinter, Ford isn' t just selling another utility vehicle but with it, the brand' s years of its reliability too. Now, coming down on the facts the Transit comes with a lot of power and a tad more towing prowess. However, what the Sprinter sells is a lot of walk-through space and an upmarket interior quality with the Merc badge.

2020 Ford Transit Wagon

Also, the standard Transit can lodge just 8 people, you need to pay more for the extra 10, 12, or 15 seats. Clearly, a person buying a boxy van will put utility over the name, but the drastic price gap might send the buyer to Ford' s showroom.

Nissan NV Passenger Vs Mercedes-Benz Sprinter

The Nissan NV cargo is amongst the most economical vans in the lot today. Compared to the Sprinter you get more power, acceleration, and the ability to home as many people as the Sprinter. On the other hand, the Sprinter delivers more cargo space and is loaded with active drive assist features too.

2020 Nissan NV Passenger

Also, the interior on the Nissan NV is subpar and of a low quality than the Sprinter. So, the Mercedes bring in a lot of new features and cargo space and raise the bar for the class. But its hefty price cannot be ignored. The budget buyers will surely go for the Nissan NV on this one.

2020 Mercedes-Benz Sprinter Final Verdict

Mercedes might have planned the Sprinter as a true utility vehicle and not be the noble rich kid for the other boxy vans. In some ways, it achieves it while in others it still carries the Mercedes fame. Sprinter is the biggest boxy van on the market which delivers a lot of cabin comfort for longer rides. Still, the lack of power and low towing prowess can be the biggest set off for utility buyers.

The ride quality is good and somewhat better than the competitors. The Sprinter might shout out its benefits and ample utility factor but the Benz price voodoo will always lose potential customers.