2020 Chevrolet Silverado 3500HD Crew Cab

2020 MODEL
$41,095 - $65,295
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7.1

Overall Rating

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2020 Chevrolet Silverado 3500HD Crew Cab Complete In-depth Review & Buying Guide

Updated on: February 26, 2020
Aaron Smith's image

Aaron Smith

Automotive Journalist

Chevrolet Silverado 3500-HD is much more than just a pickup truck. Even the base variant is powerful enough to handle tough towing duties. And for those who want more, there' s an optional diesel with great levels of refinements and power.

It's big, It's rugged and It can satisfy all your towing needs while keeping you cocooned from all the outside hustle-bustle. There is a dualie option on offer as well to keep your serious towing thirst quenched.

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Pros

Good towing capability

Impressive build quality

Powerful diesel power train

Cons

Larger blind spots due to more pillars

Uncomfortable seating and ride

Odd exterior styling

What's New?

New air intake and hood design

New digital steering assist feature for easy maneuver


Features

vehicle bio

base price

$39500

bodystyle

4dr Crew Cab

passenger capacity

6

drivetrain

RWD

engine type

horsepower

401 hp @ 5200 rpm

torque

464 lbs.-ft. @ 4000 rpm

transmission

6 speed automatic

chassis

frame type

Ladder Frame

suspension front

Independent front short and long arm suspension w/anti-roll bar

suspension rear

Rigid axle rear leaf suspension

brake rotors (f/r)

68.1/68.3

dimensions

wheelbase

158.9 in.

length

250 in.

width

81.9 in.

height

80.9 in.

curb weight

6647 lbs.

ground clearance

11.2 in.

capacity

towing capacity

14500 lbs.

payload capacity

4316 lbs.

performance

zero to 60 mph

7.7 sec.

warranty

basic warranty

3 yr./ 36000 mi.

drivetrain warranty

5 yr./ 60000 mi.

powertrain warranty

5 yr. / 60000 mi.

corrosion warranty

6 yr. / 100000 mi.

roadside assistance

5 yr./ 60000 mi.


Ratings

Features

6.0

Interior

7.5

7.1

OVERALL RATING

Trims and Configurations

MSRP


 2020 Chevrolet Silverado 3500HD Crew Cab Work Truck

Work Truck

power
401 hp @ 5200 rpm
fuel
Regular unleaded
mpg
TBD

$41,095 - $44,095


Style Prices MPG Engine Transmission Drivetrain Seats Colors
Work Truck 4dr Crew Cab 8.1 ft. LB DRW 4WD (6.6L 8cyl 6A) Starting at $44,095 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
Work Truck 4dr Crew Cab 6.8 ft. SB (6.6L 8cyl 6A) Starting at $41,095 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6
Work Truck 4dr Crew Cab 8.1 ft. LB 4WD (6.6L 8cyl 6A) Starting at $44,095 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
Work Truck 4dr Crew Cab 6.8 ft. SB 4WD (6.6L 8cyl 6A) Starting at $43,895 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
Work Truck 4dr Crew Cab 8.1 ft. LB DRW (6.6L 8cyl 6A) Starting at $42,495 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6
Work Truck 4dr Crew Cab 8.1 ft. LB (6.6L 8cyl 6A) Starting at $41,295 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6

 2020 Chevrolet Silverado 3500HD Crew Cab LT

LT

power
401 hp @ 5200 rpm
fuel
Regular unleaded
mpg
TBD

$44,595 - $48,795


Style Prices MPG Engine Transmission Drivetrain Seats Colors
LT 4dr Crew Cab 8.1 ft. LB 4WD (6.6L 8cyl 6A) Starting at $47,595 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
LT 4dr Crew Cab 8.1 ft. LB DRW 4WD (6.6L 8cyl 6A) Starting at $48,795 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
LT 4dr Crew Cab 6.8 ft. SB 4WD (6.6L 8cyl 6A) Starting at $47,395 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
LT 4dr Crew Cab 8.1 ft. LB DRW (6.6L 8cyl 6A) Starting at $45,995 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6
LT 4dr Crew Cab 8.1 ft. LB (6.6L 8cyl 6A) Starting at $44,795 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6
LT 4dr Crew Cab 6.8 ft. SB (6.6L 8cyl 6A) Starting at $44,595 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6

 2020 Chevrolet Silverado 3500HD Crew Cab LTZ

LTZ

power
401 hp @ 5200 rpm
fuel
Regular unleaded
mpg
TBD

$53,295 - $57,495


Style Prices MPG Engine Transmission Drivetrain Seats Colors
LTZ 4dr Crew Cab 6.8 ft. SB (6.6L 8cyl 6A) Starting at $53,295 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6
LTZ 4dr Crew Cab 8.1 ft. LB (6.6L 8cyl 6A) Starting at $53,495 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6
LTZ 4dr Crew Cab 8.1 ft. LB DRW (6.6L 8cyl 6A) Starting at $54,695 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD rear wheel drive 6
LTZ 4dr Crew Cab 6.8 ft. SB 4WD (6.6L 8cyl 6A) Starting at $56,095 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
LTZ 4dr Crew Cab 8.1 ft. LB 4WD (6.6L 8cyl 6A) Starting at $56,295 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6
LTZ 4dr Crew Cab 8.1 ft. LB DRW 4WD (6.6L 8cyl 6A) Starting at $57,495 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 6

 2020 Chevrolet Silverado 3500HD Crew Cab High Country

High Country

power
401 hp @ 5200 rpm
fuel
Regular unleaded
mpg
TBD

$63,895 - $65,295


Style Prices MPG Engine Transmission Drivetrain Seats Colors
High Country 4dr Crew Cab 8.1 ft. LB DRW 4WD (6.6L 8cyl 6A) Starting at $65,295 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 5
High Country 4dr Crew Cab 8.1 ft. LB 4WD (6.6L 8cyl 6A) Starting at $64,095 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 5
High Country 4dr Crew Cab 6.8 ft. SB 4WD (6.6L 8cyl 6A) Starting at $63,895 MSRP TBD 401 hp @ 5200 rpm, 6.6 L, V-8, regular unleaded
6-speed automatic w/OD four wheel drive 5

Expert Review

7.1

Overall Rating


The Silverado 3500-HD is Chevrolet' s largest pickup truck. It comes with a powerful 6.0-liter V-8 or 6.6-liter Duramax turbo-diesel with 910 lb-ft and the Allison six-speed automatic.

There are 4 trims levels and a variety of cab and cargo styles to choose from, making this pickup from Chevy fitting the need of everyone from contractor to a family man. Interiors of this truck are premium and in the top trims, are tech loaded.


6.0/10
Features

 
 
 

7.5/10
Interior

 
 
 
 
 

2020 Chevrolet Silverado 3500HD Crew Cab Features

6.0/10

Chevy Silverado HD is available in a total of 4 trims with the dual rear wheel being offered in all the variants. The standard engine config includes a 360 hp V8 motor paired to a 6-speed swift shifting auto transmission. Another powertrain config in the form a 500+ hp Duramax diesel motor paired with the Allison transmission is also on offer.

Trims

WT (Work Truck)

LT

LTZ

High Country

MSRP (Single rear wheel)

$36,895

$40,895

$49,595

$57,195

MSRP (dual rear wheel)

$45,095

$51,095

$55,695

$61,295

Key Features

High-strength, fully-boxed steel frame

Cloth seating

Heated front leather-appointed seating

Heated and vented custom leather-appointed front seats

 

Handling/Trailering Suspension

EZ Lift and Lower Tailgate

Dual-zone automatic climate control

Front and Rear Park Assist

 

Durable vinyl or cloth seating

Body-color door handles and bodyside moldings

Remote vehicle starter system

4 movable cargo box tie-downs

 

Rear-vision Camera

4.2-inch diagonal color Driver Information Center

Chrome camper mirrors

Bose premium audio system

 

Chevrolet MyLink with 7-inch diagonal color touch display

Chevrolet MyLink system with 8-inch diagonal color touch-screen

110-volt power outlet

Chevrolet MyLink Radio with Navigation and 8-inch diagonal color touch-screen

 

Automatic locking rear differential

SiriusXM Satellite Radio with 3-month trial

Power-sliding rear window with defroster

Unique body-color front and rear bumpers and Unique grille

 

Available with Single Rear Wheels (SRW) or Dual Rear Wheels (DRW)

Chevrolet Connected Services Trial and OnStar Safety & Security Plan

Chrome door handles, mirror caps and bodyside moldings

17-inch polished forged-aluminum wheels (DRW)

18-inch chromed-aluminum wheels (SRW)

 

Trailering Equipment Package

   

Unique Saddle or Jet Black interior color

 

Available in 2WD and 4x4 models

   

6-inch chrome assist step

 

Duralife brake rotors

 

 

 

We Recommend

Chevy Silverado's s LT is the trim to choose from. The starting price of this trim is reasonable at $41,990 and comes with basic creature comforts like an 8-inch touchscreen, rearview camera. On top of this, the LT Convenience package adds more value to this truck.

2020 Chevrolet Silverado 3500HD Crew Cab Engine and Performance

In the engine department, Chevy Silverado has 2 Choices, A standard 6.0 L V8 gasoline engine producing 360-hp and 6.6-liter Duramax turbo-diesel with 445 horsepower and 910 pound-feet of torque. The diesel has a massive 23,300 pounds towing capacity and a maximum payload of 7153 pounds.

The gasoline engine comes mated to a six-speed automatic while the diesel comes exclusively with an Allison six-speed automatic. Both the automatics work well both handling city duties and heavy towing.

Models

Chevy Silverado 3500 HD

Dodge Ram 3500

Ford F-350

GMC Sierra 3500 HD

MSRP

$41,890

$37,245

$37,920

$41,995

Engine

6.0L V8 SFI

5.7L V8 HEMI VVT

6.2L 2-Valve SOHC EFI NA V8

6.0L V8 SFI

Transmission

6-Speed Automatic

6-Speed Automatic

6-Speed Automatic

6-Speed Automatic

Power

360 hp

383 hp

385 hp

360 hp

Torque

380 lb-ft

400 lb-ft

430 lb-ft

380 lb-ft

The engine feels powerful while towing heavyweights. However, consider the similarly priced competition and the towing capacity of the Silverado will feel inadequate. The Ford F-350 Super Duty and Ram 3500 trucks are able to tow up to 31,300 and 30,240 pounds.

Acceleration

Chevy Silverado is surprisingly quick. The massive torque from the 6.0L V-8 helps the truck move quickly off-the-line. Negating its huge size, 0 to 60 mph takes only 6.7 seconds. Even when we compare Silverado to its competition it' s beaten by just 4 seconds for the first place.

Models

Chevy Silverado 3500 HD

Dodge Ram 3500

Ford F-350

GMC Sierra 3500 HD

0-60 MPH

6.7 sec

6.3 sec

8.2sec

6.7 sec

Quarter mile

15.3 sec

15.1 sec

16.8 sec

15.3

Engine

6.0L

5.7L

6.2L

6.0L

Emission

(Tons/yr of CO2 Emissions @ 15K mi/year)

N/A

N/A

N/A

N/A

On paper with rivals, the Dodge Ram 3500 is the only faster vehicle in the segment with a 0-60 mph timings of 6.3. While the GMC retains the same timings, the Ford F-350 is almost 2 seconds slower than the Chevy.

Ride and Handling

One thing that sets the 2020 Silverado apart from its rivals the way it handles. The refinement levels are great and so is the handling. Body roll is minimal and the truck handles corners very gracefully. Even for a dual-rear-wheel setup, the turning is predictable.

These heavy-duty pickups are not meant for off-roading. Although, this  Silverado can handle a lot. Its highly maneuverable thanks to the new digital steering assist. The all-wheel-drive system comes in handy when doing the off-roading duties. There is an adequate grip from the all-terrain tires as well.

Braking

Stopping this mammoth-sized truck is a breeze, all thanks to the progressive brakes. The strong brake pads inspire confidence in bringing the truck to a halt. 70-0mph can take up to 199ft.

Model

Chevy Silverado 3500 HD

Dodge Ram 3500

Ford F-350

GMC Sierra 3500 HD

Brake Front(in)

13.8

14.2

14.3

13.8

Brake Rear(in)

14.1

14.1

14.3

14.1

Curb weight(lbs)

7239

6421

6279

6423

60-0 MPH (ft.)

N/A

N/A

N/A

N/A

Payload Capacity

The Silverado 3500 HD is the biggest truck offered by Chevy. Its payload capacity of 5761 lbs belittles all the rivals in its segment. The second best truck in terms of payload capacity is the Dodge Ram 3500 with a capacity of 4090 lbs. All other trucks fail to cause any major competition.

Model

Chevy Silverado 3500 HD

Dodge Ram 3500

Ford F-350

GMC Sierra 3500 HD

capacity (lbs)

5761

4090

3870

4052

Towing Capacity

Silverado might be an underdog in towing capacity but when it comes to payload capacity it is leaps ahead of its rivals. With a payload capacity of 5761 lbs, the Silverado tops the chat.

Model

Chevy Silverado 3500 HD

Dodge Ram 3500

Ford F-350

GMC Sierra 3500 HD

Drive Train

2WD

2WD

2WD

2WD

Power Train

6.0L

5.7L

6.2L

6.0L

Weight (lbs)

17500

17520

12700

14200

2020 Chevrolet Silverado 3500HD Crew Cab Fuel Economy

Heavy-duty trucks are not rated for fuel economy. It' s obvious they are going to massively low because they are bought for the work they are meant to do not for the pleasure they provide. Said that the Chevy Silverado' s fuel economy has not been officially tested, but it returns a combined fuel economy of 13mpg.

2020 Chevrolet Silverado 3500HD Crew Cab Interior

7.5/10

Getting in and out from the Silverado is easy thanks to the side step assist. The front seats are huge and accommodating. The driving position is upright and comfortable with all the controls within reach. The rear seats in the extended cab are too tight and you would not love to spend too much time there. So, if you are someone who often goes out on family trips then opt for the Crew cab.

Silverado 3500-HD feels plush on the inside, the quality of materials used is great. Equipment levels are also on-par with the competition. The standard comfort features include:

  • 4.2-inch central display and a four-speaker audio system
  • Cruise control
  • Air conditioning
  • 40/20/40-split front bench seat

Model

Chevy Silverado 3500 HD

GMC Sierra 3500 HD

Ford F-350

Ram 3500

Passenger capacity

6

6

6

5

Front (Head/Shoulder/Leg) (In.)

42.8/64.8/45.2

42.8/64.8/45.3

40.8/66.7/43.9

41.0/66.0/41.0

Second (Head/Shoulder/Leg) (In.)

40.5/64.3/40.9

40.5/64.3/40.9

40.4/65.9/43.6

39.9/65.7/40.3

Infotainment

You get a 4.2-inch display with 4-speaker as standard on the base WT trims. However, the double- and crew-cab WT models get six speakers as standard. You can also opt for the optional package which will get you a MyLink 7-inch touchscreen infotainment system with OnStar, 4G LTE Wi-Fi, Bluetooth, voice controls, satellite radio, and Android Auto and Apple CarPlay.

Other infotainment features include

  • Upgradeable to an 8-inch touchscreen
  • 4-speakers
  • 4.2-inch standard display

2020 Chevrolet Silverado 3500HD Crew Cab Exterior

This king of pickups from Chevy is massive. It is the widest in the competition. The dimensions of this huge truck are definitely a head-turner. The size of this is intimidating with 239.5 inches length and 78.3 inches high.

Although the Silverado 3500 is the heaviest in the segment Ford F 350 is by the longest in the segment with a length of 250 inches. The Ford also features the widest wheelbase in the segment.

Model

Chevy Silverado 3500 HD

GMC Sierra 3500 HD

Ford F-350

Ram 3500

Curb weight (lbs.)

6423

6423

6279

6392

Length(in)

239.5

239.5

250.0

237.3

Width(in)

80.5

80.5

80.0

79.1

Height(in)

78.3

78.4

78.2

78.4

Ground clearance (in)

8.5

8.6

8.5

7.3

Wheelbase (in)

153.7

153.7

160.0

149.5

Irrespective of the model you chose, the Silverado 3500-HD looks imposing, large grill up front, dual barrel headlights and generous use of chrome add to the premium look of the truck. The body is so huge that it makes the wheels look puny (which is not the case).

Exterior features include

  • Side-assist steps
  • Spray-in bed liner
  • Power-folding mirrors
  • Side-assist steps
  • Dual rear wheels (DRW)

2020 Chevrolet Silverado 3500HD Crew Cab Safety

The top model of the 2020 Silverado is loaded with the safety tech which includes OnStar emergency telematics, turn-signal-integrated mirrors, and a remote antitheft alarm, front and rear parking sensors, lane-departure warning, forward collision alert, and a safety-alert driver' s seat. GM's Teen Driver system.

What you do get standard on the base variant includes:

  • Antilock brakes (ABS)
  • Front side-mounted airbags, front, and rear head curtain airbags
  • Daytime running lights
  • Traction and stability control
  • Trailer-sway control.

2020 Chevrolet Silverado 3500HD Crew Cab Competition

Chevrolet Silverado 3500-HD Vs GMC Sierra 3500-HD

The Chevy Silverado 3500-HD and the GMC Sierra 3500-HD are corporate cousins. They get the same engines, same transmission, and almost the same equipment levels. Looks are a personal preference, so it is up to you which cars look more appealing.

Chevrolet Silverado 3500-HD Vs RAM 3500-HD

The 2017 RAM 3500 has a lower price than 2020 Silverado 3500-HD. Despite that, it offers 3 more horses and better towing capacity. On the equipment levels the RAM 3500 score better with the Uconnect infotainment system. So, overall RAM 3500 must be considered before buying the Silverado 3500-HD

Chevrolet Silverado 3500-HD Vs Ford F-350

Ford brought the concept of pickup trucks as daily drivers to masses. In the past ford has given us some benchmark pickups. The F-350 from Ford' s stable is no different. The ford 350 is cheaper and more powerful in the lower trims.

On the safety and reliability front ford F-350 scores better than the Chevy Silverado 3500, the top trims of the Ford F-350 have longer feature list than the Chevy Silverado 3500-HD. So, the Ford F-350 makes a strong case for itself and becomes hard to ignore.

2020 Chevrolet Silverado 3500HD Crew Cab Final Verdict

Chevrolet Silverado 3500-HD is much more than just a pickup truck. Even the base variant is powerful enough to handle tough towing duties. And for those who want more, there' s an optional diesel with great levels of refinements and power. Even on the inside, the car feels upmarket and plush.

The equipment levels are on-par with the rivals. Middle variants are valued for money, especially with the optional packages. However, the Silverado lags behind on the safety front, and when you consider its rivals in terms of power and towing capacity, they give more by taking less. Basically, as a whole Ford F-350 and RAM 3500 are a better package.